SALON POLICIES
Clear expectations.
Smoother
appointments.
A few simple guidelines help us protect your appointment time and provide a smooth, personalized experience from arrival through treatment.
Arrival time
We kindly ask that you arrive about 15 minutes early for any appointment. This helps us complete your check-in smoothly and ensures we have everything we need to provide you with the best, personalized care.
Late arrival
Please arrive on time to receive the full benefits of your treatment. If you are more than 15 minutes late, your appointment will be canceled. If you are running late, please call us as soon as possible.
Appointment cancellation
If you need to cancel your appointment, please notify us at least 24 hours in advance to avoid any fees. Cancellations made less than 24 hours before your appointment will result in your $50 deposit being retained. These policies also apply to gift cards and certificates.
Payment
We accept all major credit cards. We do not accept personal or traveler’s checks. Please mention any gift card or voucher at the time of booking.
All prepaid services and package deals are non-refundable and non-exchangeable.